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Frequently Asked Questions:

• How many Claimant Adviser jobs are available on Pertemps?

  There are 10 Claimant Adviser jobs available on Pertemps right now.

• What does a Claimant Adviser do?

  National government benefit officers undertake a variety of administrative and clerical duties in relation to benefit claims such as sickness, maternity, pensions, invalidity, unemployment and family benefits. They investigate the client's right to benefits by reviewing their case and researching relevant legislation.

  Tasks required include:

  • Assists senior government officers with policy work, external liaison or general administrative work.
  • Undertakes administrative duties specific to the operation of HM Revenue and Customs offices, Job Centres, Benefits Agency offices and other local offices of national government.
  • Maintains and updates correspondence, documents, data and other records for storage in files or on computer.
  • Classifies, sorts and files publications, correspondence etc. in offices and libraries.
  • Responds to telephone enquiries and other forms of correspondence.
  • Performs miscellaneous clerical tasks such as proof reading printed material, drafting letters, taking minutes etc.

• What are the entry requirements for a Claimant Adviser?

  Entry is possible to junior grades within this group with GCSEs/S grades, and/or relevant practical experience higher grades require A levels/H grades or equivalent, although many entrants are graduates. NVQs/SVQs, apprenticeships and professional qualifications are available for certain areas of work.