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Frequently Asked Questions:

• How many Communications Operator jobs are available on Pertemps?

  There are 45 Communications Operator jobs available on Pertemps right now.

• What does a Communications Operator do?

  A Communications Operator, also known as a Dispatch Operator or Telecommunications Operator, is responsible for managing incoming calls, radio communications, and information dissemination in various settings such as emergency services, transportation, or customer service operations.

  Tasks required include:

  • Answer incoming calls, determine the nature of the inquiry, and route calls to the appropriate individuals or departments..
  • Coordinate emergency responses by dispatching police, fire, medical, or other emergency services as needed..
  • Monitor and manage radio communications, providing information to field personnel and coordinating responses..
  • Enter and update information in computer systems, databases, or dispatch software..
  • Provide information to callers, such as directions, service details, or procedural information..
  • Maintain accurate logs of calls, dispatch activities, and relevant information..
  • Collaborate with other agencies, departments, or organizations to ensure effective communication and coordination..
  • Adhere to established protocols, procedures, and guidelines for handling calls and dispatching services..
  • Respond to emergency situations, providing guidance to callers and coordinating responses..
  • Provide customer service by addressing inquiries, concerns, or requests from the public..

• What are the entry requirements for a Communications Operator?

  Academic qualifications may not be required. On-the-job training is provided.

• What other similar jobs are there to Communications Operator?

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