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Frequently Asked Questions:

• How many Communications Voice Analyst jobs are available on Pertemps?

  There are 25 Communications Voice Analyst jobs available on Pertemps right now.

• What does a Communications Voice Analyst do?

  IT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.

  Tasks required include:

  • Liaises with internal/external clients to analyse business procedure, clarify clients’ requirements and to define the scope of existing software, hardware and network provision.
  • Undertakes feasibility studies for major IT developments incorporating costs and benefits, and presents proposals to clients.
  • Communicates the impact of emerging technologies to clients and advises upon the potential introduction of such technology.
  • Provides advice and assistance in the procurement, provision, delivery, installation, maintenance and use of IT systems and their environments.
  • Examines existing business models and flows of data and designs functional specifications and test plans for new systems in order to meet clients’ needs.
  • Researches, analyses, evaluates and monitors network infrastructure and performance.
  • Works closely with clients to implement new systems.

• What are the entry requirements for a Communications Voice Analyst?

  Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of relevant vocational, professional and postgraduate qualifications available.