Find a Job
Pertemps | DHL
£14.73 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105393
Posted 25 days ago
Pertemps
£27,976 Per Annum
Full Time, Permanent
Basingstoke, Hampshire
Ref 365206311
Posted 17 days ago
Pertemps
£13.87 Per Hour
Full Time, Contract
Northampton, Northamptonshire
Ref 179102200
Posted 16 days ago
Aviation Recruitment
£12.71 - £13.45 Per Hour
Full Time, Temporary
Castle Donington, Derbyshire
Ref 464132466
Posted 17 days ago
Pertemps
£13.21 Per Hour
Full Time, Temporary
Warlingham, Surrey
Ref 447106525
Posted 18 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Chineham, Hampshire
Ref 365206304
Posted 22 days ago
Cactus Search
£26,500 - £28,500 Per Annum
Full Time, Permanent
Glasgow, Glasgow City
Ref 804103139
Posted 24 days ago
Pertemps
£14.51 - £21.68 Per Hour
Full Time, Temporary
City of Edinburgh, City of Edinburgh
Ref 263104099
Posted 26 days ago
Pertemps
£25,000 - £26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111428
Posted 24 days ago
Pertemps
£12.71 Per Hour
Part Time, Temporary
Dundee, Dundee City
Ref 629106654
Posted 16 days ago
Frequently Asked Questions:
How many Customer Service Agent jobs are available on Pertemps?
There are 58 Customer Service Agent jobs available on Pertemps right now.
What does a Customer Service Agent do?
A Customer Service Agent is responsible for providing assistance and support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and a commitment to meeting customer needs.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues promptly and efficiently..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Agent?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.