Find a Job
Pertemps | Warwickshire County Council
£13.69 Per Hour
Full Time, Temporary
Warwick, Warwickshire
Ref 179102221
Posted 17 days ago
Pertemps
£28,000 - £30,000 Per Annum
Full Time, Permanent
Outwood, Surrey
Ref 447106802
Posted 19 days ago
Pertemps | Warwickshire County Council
£13.69 Per Hour
Full Time, Temporary
Bedworth, Warwickshire
Ref 179102222
Posted 17 days ago
Pertemps | Buckinghamshire Council
£14.49 Per Hour
Full Time, Temporary
Amersham, Buckinghamshire
Ref 770200002
Posted 18 days ago
Pertemps
£26,520 Per Annum
Full Time, Permanent
Brentford, Greater London
Ref Pensions Specilaist
Posted 20 days ago
Pertemps
£24,000 - £25,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104539
Posted 3 days ago
Pertemps
£14.51 Per Hour
Part Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104172
Posted 12 days ago
ISE Partners
£13 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref V-59053
Posted 6 days ago
Pertemps | Molson Coors
£12.71 Per Hour
Full Time, Temporary
London, Greater London
Ref 775112520
Posted 20 days ago
Pertemps
£27,000 - £28,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111503
Posted 4 days ago
Frequently Asked Questions:
How many Customer Service Agent jobs are available on Pertemps?
There are 38 Customer Service Agent jobs available on Pertemps right now.
What does a Customer Service Agent do?
A Customer Service Agent is responsible for providing assistance and support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and a commitment to meeting customer needs.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues promptly and efficiently..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Agent?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.