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Pertemps
£12.88 Per Hour
Full Time, Temporary
Old, Northamptonshire
Ref 114101036
Posted 16 days ago
Pertemps
£30,000 - £35,000 Per Annum
Full Time, Permanent
Widnes, Cheshire
Ref 011106800
Posted 23 days ago
Pertemps
£30,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 224103333
Posted 9 days ago
Pertemps
£27,000 - £28,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111505
Posted 22 days ago
Pertemps
£28,000 - £30,000 Per Annum
Full Time, Permanent
Outwood, Surrey
Ref 447106802
Posted 29 days ago
Pertemps | Open University
£13.45 Per Hour
Full Time, Temporary
Belfast, Belfast
Ref 179102223
Posted 23 days ago
Pertemps
£26,500 Per Annum
Full Time, Permanent
Aldridge, West Midlands
Ref 042118141
Posted 27 days ago
Pertemps
£13.90 Per Hour
Full Time, Temporary
Yate, South Gloucestershire
Ref 043315137
Posted 28 days ago
Cactus Search
£26,000 - £26,500 Per Annum
Full Time, Permanent
Newcastle upon Tyne, Tyne and Wear
Ref 804103154
Posted 20 days ago
Network Construction Services
£28,000 - £32,000 Per Annum
Full Time, Contract
Litton Cheney, Dorset
Ref 98564
Posted 22 days ago
Frequently Asked Questions:
How many Customer Service Specialist jobs are available on Pertemps?
There are 42 Customer Service Specialist jobs available on Pertemps right now.
What does a Customer Service Specialist do?
A Customer Service Specialist is a dedicated professional focused on providing exceptional service to customers. This role involves in-depth product or service knowledge, effective communication, and problem-solving to ensure a positive and tailored customer experience.
Tasks required include:
- Address customer inquiries, providing accurate information and solutions..
- Adhere to company policies, procedures, and service standards..
- Analyze and resolve complex customer issues or escalated cases promptly..
- Collaborate with cross-functional teams to address customer concerns and ensure effective solutions..
- Collaborate with team members to share insights, best practices, and contribute to a positive team environment..
- Document customer interactions and resolutions accurately in the customer relationship management (CRM) system..
- Gather and analyze customer feedback to contribute to service enhancements..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Interact with customers through various channels, including phone calls, emails, and chat..
- Possess extensive knowledge of the company's products or services to offer expert assistance..
What are the entry requirements for a Customer Service Specialist?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.