Find a Job
Pertemps
£12.71 Per Hour
Full Time, Temporary
Northampton, Northamptonshire
Ref 065104866
Posted 18 days ago
Pertemps
£12.88 Per Hour
Full Time, Temporary
Old, Northamptonshire
Ref 114101036
Posted 27 days ago
Network Construction Services
£28,000 - £32,000 Per Annum
Full Time, Contract
Exeter, Devon
Ref 98564
Posted 10 days ago
Pertemps
£28,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111557
Posted 19 days ago
Pertemps
£12.71 - £14 Per Hour
Part Time, Temporary
Bristol, Bristol
Ref 043315197
Posted 27 days ago
Pertemps | Thames Water
£25,694 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 45664
Posted 3 days ago
Pertemps
£13.48 - £13.52 Per Hour
Full Time, Temporary
Sunderland, Tyne and Wear
Ref 067114987
Posted 7 days ago
Pertemps
£30,000 - £32,000 Per Annum
Full Time, Permanent
Hendon, Greater London
Ref 383101565
Posted 6 days ago
Pertemps | DHL
£13.16 Per Hour
Full Time, Temporary
Worksop, Nottinghamshire
Ref 081101573
Posted 12 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Aylesford, Kent
Ref 310101183
Posted 12 days ago
Frequently Asked Questions:
How many Customer Services Assistant jobs are available on Pertemps?
There are 42 Customer Services Assistant jobs available on Pertemps right now.
What does a Customer Services Assistant do?
A Customer Services Assistant is a front-facing professional responsible for providing support and assistance to customers. This role involves addressing inquiries, resolving issues, and ensuring a positive customer experience through various communication channels.
Tasks required include:
- Interact with customers through phone calls, emails, or in-person to address inquiries and provide assistance..
- Provide accurate and timely information on products, services, and company policies..
- Assist customers in resolving issues, complaints, or concerns with empathy and efficiency..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share insights and best practices for excellent customer service..
What are the entry requirements for a Customer Services Assistant?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.