Find a Job
Pertemps
£13.48 - £13.52 Per Hour
Full Time, Temporary
Sunderland, Tyne and Wear
Ref 067114987
Posted 27 days ago
Pertemps
£27,000 - £29,000 Per Annum
Full Time, Permanent
Coventry, West Midlands
Ref 143102127
Posted 18 days ago
Pertemps | DHL
£15.34 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105476
Posted 2 days ago
Pertemps
£25,000 - £26,522 Per Annum
Full Time, Permanent
Rubery, West Midlands
Ref 047111569
Posted 23 days ago
Pertemps
£29,999 - £30,000 Per Annum
Full Time, Permanent
Oldbury, West Midlands
Ref 042118194
Posted 11 days ago
Pertemps | Royal Mail
£13.93 Per Hour
Full Time, Temporary
Plymouth, Devon
Ref 148101220
Posted 6 days ago
Pertemps
£13.22 Per Hour
Part Time, Permanent
London, Greater London
Ref 775112599
Posted 5 days ago
£12.71 Per Hour
Full Time, Temporary
Redditch, Hereford and Worcester
Ref 047111577
Posted 16 days ago
£13.35 Per Hour
Full Time, Temporary
Aylesbury, Buckinghamshire
Ref 372220045
Posted 18 days ago
Vox Network Consultants
£25 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103761
Posted 27 days ago
Frequently Asked Questions:
How many Customer Services Assistant jobs are available on Pertemps?
There are 39 Customer Services Assistant jobs available on Pertemps right now.
What does a Customer Services Assistant do?
A Customer Services Assistant is a front-facing professional responsible for providing support and assistance to customers. This role involves addressing inquiries, resolving issues, and ensuring a positive customer experience through various communication channels.
Tasks required include:
- Interact with customers through phone calls, emails, or in-person to address inquiries and provide assistance..
- Provide accurate and timely information on products, services, and company policies..
- Assist customers in resolving issues, complaints, or concerns with empathy and efficiency..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share insights and best practices for excellent customer service..
What are the entry requirements for a Customer Services Assistant?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.