Find a Job
£13.35 Per Hour
Full Time, Temporary
Aylesbury, Buckinghamshire
Ref 372220045
Posted 18 days ago
Pertemps
£13.40 Per Hour
Full Time, Temporary
Burntwood, Staffordshire
Ref 060000403
Posted 11 days ago
Pertemps
£28,000 - £32,000 Per Annum
Full Time, Permanent
Flitwick, Bedfordshire
Ref 372220018
Posted 6 days ago
Pertemps
£13.48 Per Hour
Full Time, Temporary
Newcastle upon Tyne, Tyne and Wear
Ref 067114996
Posted 2 days ago
Pertemps | DHL
£13.16 Per Hour
Full Time, Temporary
Worksop, Nottinghamshire
Ref 081101573
Posted 4 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Reading, Berkshire
Ref 191107514
Posted 10 days ago
Pertemps | Thames Water
£26,000 - £34,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 45357
Posted 10 days ago
Cactus Search
£26,500 Per Annum
Full Time, Permanent
Newcastle upon Tyne, Tyne and Wear
Ref 804103161
Posted 17 days ago
Pertemps
£29,000 - £32,000 Per Annum
Full Time, Permanent
Horley, Surrey
Ref 447107015
Posted 25 days ago
Pertemps
£27,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 271102847
Posted 10 days ago
Frequently Asked Questions:
How many Customer Support Operator jobs are available on Pertemps?
There are 39 Customer Support Operator jobs available on Pertemps right now.
What does a Customer Support Operator do?
A Customer Support Operator is responsible for managing and facilitating customer support activities, ensuring efficient communication and problem resolution. This role involves responding to customer inquiries, providing assistance, and maintaining positive customer interactions.
Tasks required include:
- Adhere to company policies, procedures, and service standards..
- Assist customers in resolving issues, escalating complex cases as needed..
- Collaborate with cross-functional teams to ensure effective resolution of customer issues..
- Collaborate with team members to share insights and best practices for continuous improvement..
- Document customer interactions and solutions in the customer relationship management (CRM) system..
- Gather and relay customer feedback to contribute to service improvements..
- Handle incoming customer inquiries through phone calls, emails, or chat..
- Identify opportunities for upselling or cross-selling additional products or services..
- Provide accurate and timely information to address customer concerns or queries..
- Stay informed about company products or services to offer relevant information to customers..
What are the entry requirements for a Customer Support Operator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.