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Frequently Asked Questions:

  • How many Emergency Services Call Handler jobs are available on Pertemps?

    There are 64 Emergency Services Call Handler jobs available on Pertemps right now.

  • What does a Emergency Services Call Handler do?

    An Emergency Services Call Handler, also known as an Emergency Dispatcher or Call Taker, is responsible for receiving and processing emergency calls. These professionals play a critical role in facilitating timely responses from emergency services such as police, fire, or medical teams.

    Tasks required include:

    • Receive incoming emergency calls, quickly assessing the nature and urgency of the situation..
    • Collect essential information from callers, including the location, details of the emergency, and any injuries or hazards..
    • Prioritize emergency calls based on the severity of the situation and established protocols..
    • Coordinate and dispatch appropriate emergency services, such as police, fire, or medical responders..
    • Offer pre-arrival instructions to callers, including first aid guidance or safety measures, while waiting for emergency services..
    • Remain calm and composed during high-stress situations, providing reassurance to callers..
    • Record accurate and detailed information in the emergency response system for documentation and follow-up..
    • Collaborate with different emergency services agencies to ensure a coordinated response..
    • Adhere to established emergency dispatch protocols and procedures..
    • Offer support to callers, especially in situations involving trauma or distress..
  • What are the entry requirements for a Emergency Services Call Handler ?

    Academic qualifications may not be required. On-the-job training is provided.

  • What other similar jobs are there to Emergency Services Call Handler ?

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