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Pertemps
£65,000 - £70,000 Per Annum
Full Time, Permanent
Bristol, Bristol
Ref 043315282
Posted 13 days ago
Pertemps | Royal Mail
£13.93 Per Hour
Full Time, Temporary
Plymouth, Devon
Ref 148101220
Posted 6 days ago
Pertemps
£14.21 Per Hour
Full Time, Temporary
Oxley, West Midlands
Ref 036000590
Posted 2 days ago
Pertemps
£13.22 Per Hour
Part Time, Permanent
London, Greater London
Ref 775112599
Posted 5 days ago
£12.71 Per Hour
Full Time, Temporary
Redditch, Hereford and Worcester
Ref 047111577
Posted 16 days ago
£13.35 Per Hour
Full Time, Temporary
Aylesbury, Buckinghamshire
Ref 372220045
Posted 18 days ago
Vox Network Consultants
£25 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103761
Posted 27 days ago
Pertemps
£16,380 Per Annum
Full Time, Permanent
Tamworth, Staffordshire
Ref 063106906
Posted 5 days ago
Pertemps Social Care
£27 Per Hour
Full Time, Contract
Sunderland, Tyne and Wear
Ref AS-181
Posted 19 days ago
RGB Network
£26,000 - £30,000 Per Annum
Full Time, Permanent
Clapham, Greater London
Ref clp908
Posted 5 days ago
Frequently Asked Questions:
How many French Customer Care Specialist jobs are available on Pertemps?
There are 39 French Customer Care Specialist jobs available on Pertemps right now.
What does a French Customer Care Specialist do?
A French Customer Care Specialist is a professional fluent in French who specializes in providing customer support and assistance in the French language. This role involves addressing inquiries, resolving issues, and ensuring a positive customer experience for French-speaking customers.
Tasks required include:
- Interact with customers in French through various communication channels, including phone calls, emails, and chat..
- Provide accurate and timely information to address customer inquiries and concerns..
- Resolve customer issues or complaints in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to French-speaking customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share insights and best practices for customer care in the French market..
What are the entry requirements for a French Customer Care Specialist?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.