Find a Job
Pertemps
£24,000 - £27,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104356
Posted 29 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Reading, Berkshire
Ref 191107514
Posted 4 hours ago
£25,500 - £26,000 Per Annum
Full Time, Permanent
Brentford, Greater London
Ref Senior Planning Solicitor
Posted 9 days ago
Pertemps | Molson Coors
£16.25 Per Hour
Full Time, Temporary
London Bridge, Greater London
Ref 775112470
Posted 6 days ago
Red Personnel
£25,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 176104427
Posted 9 days ago
Pertemps
£26,000 Per Annum
Full Time, Permanent
Dunlop, East Ayrshire
Ref 232104002
Posted 15 days ago
Pertemps
£26,091 Per Annum
Full Time, Temporary
Darwen, Lancashire
Ref 112144664
Posted 8 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105394
Posted 23 days ago
RGB Recruitment
£14 Per Hour
Full Time, Contract
Ipswich, Suffolk
Ref 98542
Posted 29 days ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103836
Posted 27 days ago
Frequently Asked Questions:
How many Inbound Customer Service jobs are available on Pertemps?
There are 62 Inbound Customer Service jobs available on Pertemps right now.
What does a Inbound Customer Service do?
An Inbound Customer Service representative is responsible for handling incoming customer inquiries, providing assistance, and ensuring a positive customer experience. This role involves responding to customer calls, emails, or chat messages to address inquiries, resolve issues, and provide information.
Tasks required include:
- Respond to incoming customer inquiries through phone calls, emails, or chat in a timely and professional manner..
- Provide accurate information and assistance to address customer queries and concerns..
- Resolve customer issues, complaints, or requests efficiently and effectively..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share insights and best practices for inbound customer service..
What are the entry requirements for a Inbound Customer Service?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.