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Frequently Asked Questions:

• How many IT Service Delivery Manager jobs are available on Pertemps?

  There are 60 IT Service Delivery Manager jobs available on Pertemps right now.

• What does a IT Service Delivery Manager do?

  IT service delivery managers oversee a number of key functions within the IT department that enable the delivery of a high quality service. This can include: applications, data storage and other business resources. IT service delivery managers cover the design, development, deployment, operation and withdrawal of services to users.

  Tasks required include:

  • Plans, coordinates and manages the organisation’s IT provision or a specialist area of IT activity.
  • Liaises with users, senior staff and internal/external clients to clarify IT requirements and development needs.
  • Takes responsibility for managing the development of an aspect of IT provision such as user support, network operations, service delivery or quality control.
  • Supervises the technical team and coordinates training.
  • Plans and monitors work and maintenance schedules to ensure agreed service levels are achieved.
  • Reports on IT activities to senior management.

• What are the entry requirements for a IT Service Delivery Manager?

  Entrants usually possess a degree or equivalent qualification, although entry with other academic qualifications and/or significant relevant experience is possible. There is a variety of vocational, professional and postgraduate qualifications available.

• What other similar jobs are there to IT Service Delivery Manager?

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