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Frequently Asked Questions:

• How many Service Adviser jobs are available on Pertemps?

  There are 50 Service Adviser jobs available on Pertemps right now.

• What does a Service Adviser do?

  A Service Adviser, often found in the automotive or repair industry, is responsible for coordinating and facilitating service-related activities for customers. This role involves assisting customers with service appointments, providing information about services, and ensuring a positive customer service experience.

  Tasks required include:

  • Assist customers in scheduling service appointments for their vehicles or equipment..
  • Provide information about available services, service packages, and pricing..
  • Coordinate with the service department to ensure timely and efficient completion of customer requests..
  • Communicate service recommendations, estimates, and updates to customers..
  • Address customer inquiries or concerns related to service appointments and vehicle maintenance..
  • Document customer interactions, service details, and recommendations in the service management system..
  • Collaborate with technicians and mechanics to prioritize and schedule service tasks..
  • Ensure accurate billing and invoicing for completed services..
  • Gather and relay customer feedback to improve service processes and customer satisfaction..
  • Adhere to company policies, procedures, and service standards..

• What are the entry requirements for a Service Adviser?

  There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.