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Frequently Asked Questions:

• How many Warehouse Customer Service jobs are available on Pertemps?

  There are 45 Warehouse Customer Service jobs available on Pertemps right now.

• What does a Warehouse Customer Service do?

  A Warehouse Customer Service representative is responsible for providing support and assistance to customers with inquiries related to warehouse operations, orders, and product availability. This role involves effective communication, coordination with warehouse teams, and ensuring customer satisfaction.

  Tasks required include:

  • Respond to customer inquiries related to warehouse operations, order status, and product availability..
  • Provide accurate and detailed information about products, pricing, and delivery timelines..
  • Collaborate with warehouse teams to ensure timely and accurate order processing..
  • Address customer concerns or issues related to orders, deliveries, or product quality..
  • Document customer interactions, inquiries, and resolutions in the customer relationship management (CRM) system..
  • Coordinate with logistics and shipping teams to track and provide updates on shipments..
  • Assist in processing customer returns, exchanges, or adjustments..
  • Gather and relay customer feedback to contribute to continuous improvement efforts..
  • Collaborate with warehouse staff to ensure accurate inventory management..
  • Adhere to company policies, procedures, and service standards..

• What are the entry requirements for a Warehouse Customer Service?

  There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.