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RGB Network
£28,000 - £30,000 Per Annum
Full Time, Contract
Surrey, Surrey
Ref M&ESERVICESURREY
Posted 4 days ago
Red Personnel
£25,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 176104427
Posted 19 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 080131106
Posted 8 days ago
Pertemps
£13 - £13.50 Per Hour
Full Time, Temporary
Ifield, West Sussex
Ref 447106576
Posted 5 days ago
Pertemps
£15 Per Hour
Full Time, Temporary
Bristol, Bristol
Ref 043315040
Posted 1 day ago
Pertemps
£20.50 - £21.50 Per Hour
Full Time, Temporary
London, Greater London
Ref Duty Careline Officer
Posted 25 days ago
Pertemps | The Scottish Government
£14.68 Per Hour
Full Time, Temporary
Wick, Highland
Ref 086109468
Posted 3 days ago
Vox Network Consultants
£32 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103603
Posted 3 days ago
Frequently Asked Questions:
How many Customer Service Agent jobs are available on Pertemps?
There are 58 Customer Service Agent jobs available on Pertemps right now.
What does a Customer Service Agent do?
A Customer Service Agent is responsible for providing assistance and support to customers, addressing inquiries, resolving issues, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and a commitment to meeting customer needs.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues promptly and efficiently..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Agent?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.