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Pertemps Social Care
£21.60 Per Hour
Full Time, Contract
Oxford, Oxfordshire
Ref HO-28180
Posted 4 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Brierley Hill, West Midlands
Ref 046109692
Posted 24 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Huddersfield, West Yorkshire
Ref 048109883
Posted 1 day ago
Pertemps
£24,500 - £26,000 Per Annum
Full Time, Temporary
Hampshire, Hampshire
Ref 365206359
Posted 1 day ago
Pertemps
£12.74 Per Hour
Full Time, Temporary
Coleshill, Warwickshire
Ref 041230209
Posted 1 day ago
Pertemps
£25,000 - £26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111428
Posted 2 days ago
Pertemps
£27,000 - £28,500 Per Annum
Full Time, Permanent
Steep, Hampshire
Ref 447106649
Posted 3 days ago
Pertemps
£27,976 Per Annum
Full Time, Permanent
Basingstoke, Hampshire
Ref 365206350
Posted 8 days ago
Aviation Recruitment
£13.23 - £14.01 Per Hour
Full Time, Temporary
Hounslow Central, Greater London
Ref 461123269
Posted 9 days ago
Pertemps
£13.46 Per Hour
Full Time, Temporary
Shrewsbury, Shropshire
Ref 033121143
Posted 14 days ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 54 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.