Find a Job
Pertemps
£13.40 Per Hour
Full Time, Temporary
Burntwood, Staffordshire
Ref 060000403
Posted 11 days ago
Pertemps
£13.48 Per Hour
Full Time, Temporary
Newcastle upon Tyne, Tyne and Wear
Ref 067114996
Posted 2 days ago
Pertemps | DHL
£13.16 Per Hour
Full Time, Temporary
Worksop, Nottinghamshire
Ref 081101573
Posted 4 days ago
Cactus Search
£26,500 Per Annum
Full Time, Permanent
Newcastle upon Tyne, Tyne and Wear
Ref 804103161
Posted 17 days ago
Pertemps
£29,000 - £32,000 Per Annum
Full Time, Permanent
Horley, Surrey
Ref 447107015
Posted 25 days ago
Pertemps
£27,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 271102847
Posted 10 days ago
Pertemps
£14.51 - £21.68 Per Hour
Full Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104208
Posted 19 days ago
Pertemps
£25,000 - £30,000 Per Annum
Full Time, Permanent
Tewkesbury, Gloucestershire
Ref 047111567
Posted 23 days ago
Pertemps
£30,000 - £33,000 Per Annum
Full Time, Permanent
Banbury, Oxfordshire
Ref 002106335
Posted 5 days ago
Pertemps | Thames Water
£25,246 Per Annum
Full Time, Permanent
Swindon, Swindon
Ref 46013
Posted 9 days ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 39 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.