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Pertemps
£26,500 - £29,500 Per Annum
Full Time, Permanent
Aynho, Northamptonshire
Ref 002106317
Posted 29 days ago
Pertemps
£12.88 Per Hour
Full Time, Temporary
Old, Northamptonshire
Ref 114101036
Posted 16 days ago
Pertemps
£30,000 - £35,000 Per Annum
Full Time, Permanent
Widnes, Cheshire
Ref 011106800
Posted 23 days ago
Pertemps
£28,000 - £30,000 Per Annum
Full Time, Permanent
Outwood, Surrey
Ref 447106802
Posted 29 days ago
Pertemps
£26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111513
Posted 13 days ago
Pertemps
£27,000 - £28,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111505
Posted 22 days ago
Pertemps
£30,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 224103333
Posted 9 days ago
Pertemps
£25,000 - £26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111428
Posted 14 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111509
Posted 19 days ago
Pertemps | Open University
£13.45 Per Hour
Full Time, Temporary
Belfast, Belfast
Ref 179102223
Posted 23 days ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 43 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.