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Pertemps
£29,999 - £30,000 Per Annum
Full Time, Permanent
Oldbury, West Midlands
Ref 042118194
Posted 11 days ago
Pertemps
£13.48 Per Hour
Full Time, Temporary
Newcastle upon Tyne, Tyne and Wear
Ref 067114996
Posted 2 days ago
Pertemps | DHL
£15.34 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105476
Posted 2 days ago
Pertemps
£13.48 - £13.52 Per Hour
Full Time, Temporary
Sunderland, Tyne and Wear
Ref 067114987
Posted 27 days ago
Cactus Search
£26,500 Per Annum
Full Time, Permanent
Newcastle upon Tyne, Tyne and Wear
Ref 804103161
Posted 17 days ago
Pertemps | Royal Mail
£13.93 Per Hour
Full Time, Temporary
Plymouth, Devon
Ref 148101220
Posted 6 days ago
Pertemps
£13.22 Per Hour
Part Time, Permanent
London, Greater London
Ref 775112599
Posted 5 days ago
Vox Network Consultants
£25 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103761
Posted 27 days ago
£13.35 Per Hour
Full Time, Temporary
Aylesbury, Buckinghamshire
Ref 372220045
Posted 18 days ago
Pertemps
£16,380 Per Annum
Full Time, Permanent
Tamworth, Staffordshire
Ref 063106906
Posted 5 days ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 39 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.