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Network Construction Services
£28,000 - £32,000 Per Annum
Full Time, Contract
Litton Cheney, Dorset
Ref 98564
Posted 22 days ago
Pertemps
£24,000 - £28,000 Per Annum
Full Time, Temporary
Lambourn Woodlands, Berkshire
Ref 223204537
Posted 6 hours ago
Pertemps
£28,000 - £31,000 Per Annum
Full Time, Permanent
Dudley, West Midlands
Ref 046109735
Posted 20 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Basildon, Essex
Ref 383101437
Posted 4 hours ago
Pertemps
£26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111513
Posted 13 days ago
Pertemps Managed Solutions
£13 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref 191107556
Posted 20 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111509
Posted 19 days ago
Pertemps
£25,000 - £26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111428
Posted 14 days ago
Pertemps
£28,000 Per Annum
Full Time, Permanent
Smethwick, West Midlands
Ref 046109747
Posted 5 days ago
Pertemps | Buckinghamshire Council
£14.49 Per Hour
Full Time, Temporary
Amersham, Buckinghamshire
Ref 770200002
Posted 28 days ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 43 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.