Find a Job
Pertemps
£13.46 - £14.01 Per Hour
Full Time, Temporary
Semley, Wiltshire
Ref 012104390
Posted 18 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Chineham, Hampshire
Ref 365206304
Posted 22 days ago
Pertemps
£12.71 Per Hour
Part Time, Temporary
Dundee, Dundee City
Ref 629106654
Posted 16 days ago
Pertemps
£26,000 - £27,000 Per Annum
Full Time, Permanent
Claydon, Oxfordshire
Ref 002106307
Posted 17 days ago
Pertemps
£27,053 Per Annum
Full Time, Permanent
Shirley, Southampton
Ref 012104412
Posted 2 days ago
Pertemps
£26,000 - £30,000 Per Annum
Full Time, Temporary
Lambourn Woodlands, Berkshire
Ref 223204481
Posted 1 day ago
Pertemps
£14.51 Per Hour
Full Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104115
Posted 4 days ago
Pertemps | DHL
£14.73 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105408
Posted 5 days ago
£28,000 - £30,000 Per Annum
Full Time, Permanent
Aylesbury, Buckinghamshire
Ref 372219889
Posted 17 days ago
Pertemps
£29,500 - £33,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 224103062
Posted 3 days ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 58 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.