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Vox Network Consultants
£25 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103761
Posted 27 days ago
Pertemps
£24,500 - £28,000 Per Annum
Full Time, Contract
Solihull, West Midlands
Ref 221103617
Posted 20 days ago
Pertemps
£28,000 - £32,000 Per Annum
Full Time, Permanent
Flitwick, Bedfordshire
Ref 372220018
Posted 6 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Reading, Berkshire
Ref 191107514
Posted 10 days ago
Pertemps | Thames Water
£26,000 - £34,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 45357
Posted 10 days ago
Pertemps
£31,000 Per Annum
Full Time, Permanent
Redhill, Surrey
Ref 447107120
Posted 3 days ago
RGB Network
£26,000 - £30,000 Per Annum
Full Time, Permanent
Clapham, Greater London
Ref clp908
Posted 5 days ago
Pertemps
£65,000 - £70,000 Per Annum
Full Time, Permanent
Bristol, Bristol
Ref 043315282
Posted 13 days ago
Pertemps
£14.21 Per Hour
Full Time, Temporary
Oxley, West Midlands
Ref 036000590
Posted 2 days ago
Pertemps
£36 Per Hour
Full Time, Temporary
London, Greater London
Ref 775112595
Posted 9 days ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 39 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.