Find a Job
Pertemps
£29,999 - £30,000 Per Annum
Full Time, Permanent
Oldbury, West Midlands
Ref 042118194
Posted 11 days ago
Pertemps | DHL
£13.16 Per Hour
Full Time, Temporary
Worksop, Nottinghamshire
Ref 081101573
Posted 4 days ago
Pertemps
£25,000 - £26,522 Per Annum
Full Time, Permanent
Rubery, West Midlands
Ref 047111569
Posted 23 days ago
Pertemps
£25,000 - £30,000 Per Annum
Full Time, Permanent
Tewkesbury, Gloucestershire
Ref 047111567
Posted 23 days ago
Pertemps
£13.48 - £13.52 Per Hour
Full Time, Temporary
Sunderland, Tyne and Wear
Ref 067114987
Posted 27 days ago
Pertemps | Royal Mail
£13.93 Per Hour
Full Time, Temporary
Plymouth, Devon
Ref 148101220
Posted 6 days ago
Pertemps
£13.22 Per Hour
Part Time, Permanent
London, Greater London
Ref 775112599
Posted 5 days ago
£12.71 Per Hour
Full Time, Temporary
Redditch, Hereford and Worcester
Ref 047111577
Posted 16 days ago
Pertemps
£16,380 Per Annum
Full Time, Permanent
Tamworth, Staffordshire
Ref 063106906
Posted 5 days ago
£13.35 Per Hour
Full Time, Temporary
Aylesbury, Buckinghamshire
Ref 372220045
Posted 18 days ago
Frequently Asked Questions:
How many Inbound Customer Service jobs are available on Pertemps?
There are 39 Inbound Customer Service jobs available on Pertemps right now.
What does a Inbound Customer Service do?
An Inbound Customer Service representative is responsible for handling incoming customer inquiries, providing assistance, and ensuring a positive customer experience. This role involves responding to customer calls, emails, or chat messages to address inquiries, resolve issues, and provide information.
Tasks required include:
- Respond to incoming customer inquiries through phone calls, emails, or chat in a timely and professional manner..
- Provide accurate information and assistance to address customer queries and concerns..
- Resolve customer issues, complaints, or requests efficiently and effectively..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling based on customer needs..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share insights and best practices for inbound customer service..
What are the entry requirements for a Inbound Customer Service?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.