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Pertemps
£12.88 Per Hour
Full Time, Temporary
Old, Northamptonshire
Ref 114101036
Posted 16 days ago
Pertemps
£30,000 - £35,000 Per Annum
Full Time, Permanent
Widnes, Cheshire
Ref 011106800
Posted 23 days ago
Pertemps
£28,000 - £30,000 Per Annum
Full Time, Permanent
Outwood, Surrey
Ref 447106802
Posted 29 days ago
Pertemps
£30,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 224103333
Posted 9 days ago
Pertemps
£27,000 - £28,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111505
Posted 22 days ago
Pertemps | Open University
£13.45 Per Hour
Full Time, Temporary
Belfast, Belfast
Ref 179102223
Posted 23 days ago
Pertemps
£26,500 Per Annum
Full Time, Permanent
Aldridge, West Midlands
Ref 042118141
Posted 27 days ago
Cactus Search
£26,000 - £26,500 Per Annum
Full Time, Permanent
Newcastle upon Tyne, Tyne and Wear
Ref 804103154
Posted 20 days ago
Network Construction Services
£28,000 - £32,000 Per Annum
Full Time, Contract
Litton Cheney, Dorset
Ref 98564
Posted 22 days ago
Pertemps
£26,500 - £29,500 Per Annum
Full Time, Permanent
Aynho, Northamptonshire
Ref 002106317
Posted 29 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 42 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.