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Pertemps
£13.40 Per Hour
Full Time, Temporary
Burntwood, Staffordshire
Ref 060000403
Posted 11 days ago
Pertemps
£25,000 - £30,000 Per Annum
Full Time, Permanent
Tewkesbury, Gloucestershire
Ref 047111567
Posted 23 days ago
Pertemps | Thames Water
£25,246 Per Annum
Full Time, Permanent
Swindon, Swindon
Ref 46013
Posted 9 days ago
Pertemps
£27,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 271102847
Posted 10 days ago
Pertemps
£14.51 - £21.68 Per Hour
Full Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104208
Posted 19 days ago
Pertemps
£27,000 - £29,000 Per Annum
Full Time, Permanent
Coventry, West Midlands
Ref 143102127
Posted 18 days ago
Pertemps
£29,000 - £32,000 Per Annum
Full Time, Permanent
Horley, Surrey
Ref 447107015
Posted 25 days ago
Pertemps
£30,000 - £33,000 Per Annum
Full Time, Permanent
Banbury, Oxfordshire
Ref 002106335
Posted 5 days ago
Pertemps
£13.48 Per Hour
Full Time, Temporary
Newcastle upon Tyne, Tyne and Wear
Ref 067114996
Posted 2 days ago
Pertemps | DHL
£15.34 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105476
Posted 2 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 39 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.