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£12.71 Per Hour
Full Time, Temporary
Redditch, Hereford and Worcester
Ref 047111577
Posted 16 days ago
Pertemps | Thames Water
£26,000 - £34,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 45357
Posted 10 days ago
Pertemps
£24,500 - £28,000 Per Annum
Full Time, Contract
Solihull, West Midlands
Ref 221103617
Posted 20 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Reading, Berkshire
Ref 191107514
Posted 10 days ago
Pertemps
£31,000 Per Annum
Full Time, Permanent
Redhill, Surrey
Ref 447107120
Posted 3 days ago
Pertemps
£28,000 - £32,000 Per Annum
Full Time, Permanent
Flitwick, Bedfordshire
Ref 372220018
Posted 6 days ago
RGB Network
£26,000 - £30,000 Per Annum
Full Time, Permanent
Clapham, Greater London
Ref clp908
Posted 5 days ago
Pertemps
£14.21 Per Hour
Full Time, Temporary
Oxley, West Midlands
Ref 036000590
Posted 2 days ago
Pertemps
£65,000 - £70,000 Per Annum
Full Time, Permanent
Bristol, Bristol
Ref 043315282
Posted 13 days ago
£19 - £19.98 Per Hour
Full Time, Temporary
London, Greater London
Ref Repairs Customer Service Advisor
Posted 25 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 39 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.