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Pertemps
£13.46 - £14.01 Per Hour
Full Time, Temporary
Semley, Wiltshire
Ref 012104390
Posted 18 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Chineham, Hampshire
Ref 365206304
Posted 22 days ago
Pertemps
£12.71 Per Hour
Part Time, Temporary
Dundee, Dundee City
Ref 629106654
Posted 16 days ago
Pertemps
£26,000 - £27,000 Per Annum
Full Time, Permanent
Claydon, Oxfordshire
Ref 002106307
Posted 17 days ago
Pertemps
£27,053 Per Annum
Full Time, Permanent
Shirley, Southampton
Ref 012104412
Posted 2 days ago
Pertemps
£26,000 - £30,000 Per Annum
Full Time, Temporary
Lambourn Woodlands, Berkshire
Ref 223204481
Posted 1 day ago
Pertemps
£14.51 Per Hour
Full Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104115
Posted 4 days ago
Pertemps | DHL
£14.73 Per Hour
Full Time, Temporary
Leicestershire, Leicestershire
Ref 068105408
Posted 5 days ago
£28,000 - £30,000 Per Annum
Full Time, Permanent
Aylesbury, Buckinghamshire
Ref 372219889
Posted 17 days ago
Pertemps
£29,500 - £33,000 Per Annum
Full Time, Permanent
Reading, Berkshire
Ref 224103062
Posted 3 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 58 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.