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Pertemps
£26,500 - £29,500 Per Annum
Full Time, Permanent
Aynho, Northamptonshire
Ref 002106317
Posted 29 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Basildon, Essex
Ref 383101437
Posted 4 hours ago
Pertemps
£28,000 - £31,000 Per Annum
Full Time, Permanent
Dudley, West Midlands
Ref 046109735
Posted 20 days ago
Pertemps
£24,000 - £28,000 Per Annum
Full Time, Temporary
Lambourn Woodlands, Berkshire
Ref 223204537
Posted 6 hours ago
Pertemps Managed Solutions
£13 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref 191107556
Posted 20 days ago
Pertemps
£25,000 - £26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111428
Posted 14 days ago
Pertemps
£26,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111513
Posted 13 days ago
Pertemps
£25,000 Per Annum
Full Time, Permanent
Redditch, Hereford and Worcester
Ref 047111509
Posted 19 days ago
Pertemps
£28,000 Per Annum
Full Time, Permanent
Smethwick, West Midlands
Ref 046109747
Posted 5 days ago
Pertemps | Buckinghamshire Council
£14.49 Per Hour
Full Time, Temporary
Amersham, Buckinghamshire
Ref 770200002
Posted 28 days ago
Frequently Asked Questions:
How many Customer Service Researcher jobs are available on Pertemps?
There are 42 Customer Service Researcher jobs available on Pertemps right now.
What does a Customer Service Researcher do?
A Customer Service Researcher is tasked with investigating and analysing customer-related data to enhance service quality and satisfaction. This role involves conducting research, gathering feedback, and providing insights to improve overall customer experience.
Tasks required include:
- Analyse customer feedback, reviews, and surveys to identify trends and areas for improvement..
- Collaborate with cross-functional teams to implement improvements based on research insights..
- Conduct research on customer preferences, needs, and satisfaction levels..
- Design and execute surveys or questionnaires to gather specific customer insights..
- Investigate and provide insights on customer issues, working closely with customer service teams..
- Monitor industry trends and customer behaviour to stay informed and provide proactive recommendations..
- Prepare reports and presentations summarizing research findings and actionable recommendations..
- Stay updated on emerging technologies and methodologies for customer service research..
- Utilize data analytics tools to extract meaningful information related to customer interactions..
- Work with customer service teams to develop training programs based on research outcomes..
What are the entry requirements for a Customer Service Researcher?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.