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Technical Network
£65,000 Per Annum
Full Time, Permanent
Yorkshire,
Ref 268283965
Posted 7 days ago
£12.71 Per Hour
Full Time, Temporary
Burton upon Trent, Staffordshire
Ref 339139576
Posted 2 days ago
£400 Per Day
Full Time, Contract
Liverpool, Merseyside
Ref FJ-428
Posted 21 days ago
Pertemps
£14.50 Per Hour
Full Time, Temporary
Loughborough, Leicestershire
Ref 068105438
Posted 19 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105446
Posted 2 days ago
Pertemps
£476 Per Week
Full Time, Temporary
Coate, Wiltshire
Ref 223204531
Posted 2 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Swindon, Gloucestershire
Ref 223204532
Posted 2 days ago
Pertemps
£13.50 Per Hour
Full Time, Temporary
Bristol, Bristol
Ref 043315146
Posted 21 days ago
Red Personnel
£27,053 Per Annum
Full Time, Permanent
London, Greater London
Ref 775112534
Posted 14 days ago
Pertemps Social Care
£24.37 Per Hour
Full Time, Contract
Hounslow, Greater London
Ref HO-28290
Posted 28 days ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 43 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.