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£26,400 Per Annum
Full Time, Permanent
England,
Ref 804103141
Posted 3 days ago
Pertemps
£24,000 - £27,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104402
Posted 9 days ago
Network Construction Services
£25,000 Per Annum
Full Time, Permanent
Exeter, Devon
Ref 98541
Posted 4 days ago
Pertemps | Molson Coors
£16.25 Per Hour
Full Time, Temporary
London Bridge, Greater London
Ref 775112470
Posted 16 days ago
Pertemps | Open University
£12.79 Per Hour
Full Time, Temporary
Milton Keynes, Buckinghamshire
Ref 417100070
Posted 22 days ago
£24,000 - £27,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104405
Posted 5 days ago
£15.59 Per Hour
Full Time, Temporary
Cardiff, Cardiff
Ref 058206074
Posted 25 days ago
Pertemps | BOC
£31,665 Per Annum
Full Time, Permanent
Worsley, Greater Manchester
Ref 021102557
Posted 10 days ago
£27,976 Per Annum
Full Time, Permanent
Upton, Northamptonshire
Ref 065104693
Posted 23 days ago
Total Employment
£27,976 Per Annum
Full Time, Permanent
King's Lynn, Norfolk
Ref KL MD
Posted 1 day ago
Frequently Asked Questions:
How many Customer Service Officer jobs are available on Pertemps?
There are 58 Customer Service Officer jobs available on Pertemps right now.
What does a Customer Service Officer do?
A Customer Service Officer is responsible for managing customer interactions, addressing inquiries, and ensuring a positive customer experience. This role involves effective communication, problem-solving, and adherence to company service standards.
Tasks required include:
- Interact with customers through various channels, including phone calls, emails, and chat..
- Provide accurate and timely information to customers, addressing inquiries and offering assistance..
- Resolve customer concerns, complaints, or issues in a prompt and efficient manner..
- Document customer interactions and resolutions in the customer relationship management (CRM) system..
- Stay informed about company products or services to provide relevant information to customers..
- Collaborate with other departments to ensure timely resolution of customer issues..
- Gather and relay customer feedback to contribute to continuous improvement efforts..
- Identify opportunities for upselling or cross-selling additional products or services..
- Adhere to company policies, procedures, and service standards..
- Collaborate with team members to share knowledge and best practices..
What are the entry requirements for a Customer Service Officer?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.