Jobs found for Customer support operator

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£30,000 - £35,000 Per Annum

Full Time, Permanent

Widnes, Cheshire

Ref 011106800

Posted 3 days ago

Network Construction Services

£28,000 - £32,000 Per Annum

Full Time, Contract

Litton Cheney, Dorset

Ref 98564

Posted 1 day ago

Pertemps | Open University

£13.45 Per Hour

Full Time, Temporary

Belfast, Belfast

Ref 179102223

Posted 3 days ago

£13.90 Per Hour

Full Time, Temporary

Yate, South Gloucestershire

Ref 043315137

Posted 7 days ago

£12.71 Per Hour

Full Time, Temporary

Basingstoke, Hampshire

Ref 365206408

Posted 3 days ago

£26,500 - £29,500 Per Annum

Full Time, Permanent

Aynho, Northamptonshire

Ref 002106317

Posted 9 days ago

£28,000 - £32,000 Per Annum

Full Time, Contract

Devon, Devon

Ref 65210

Posted 12 days ago

£28,000 Per Annum

Full Time, Permanent

Redditch, Hereford and Worcester

Ref 047111490

Posted 14 days ago

£28,000 - £30,000 Per Annum

Full Time, Permanent

High Wycombe, Buckinghamshire

Ref 372219937

Posted 16 days ago

Pertemps Managed Solutions

£30,000 Per Annum

Full Time, Permanent

Reading, Berkshire

Ref 191107536

Posted 23 days ago

Frequently Asked Questions:

How many Customer Support Operator jobs are available on Pertemps?

There are 43 Customer Support Operator jobs available on Pertemps right now.

What does a Customer Support Operator do?

A Customer Support Operator is responsible for managing and facilitating customer support activities, ensuring efficient communication and problem resolution. This role involves responding to customer inquiries, providing assistance, and maintaining positive customer interactions.

Tasks required include:

  • Adhere to company policies, procedures, and service standards..
  • Assist customers in resolving issues, escalating complex cases as needed..
  • Collaborate with cross-functional teams to ensure effective resolution of customer issues..
  • Collaborate with team members to share insights and best practices for continuous improvement..
  • Document customer interactions and solutions in the customer relationship management (CRM) system..
  • Gather and relay customer feedback to contribute to service improvements..
  • Handle incoming customer inquiries through phone calls, emails, or chat..
  • Identify opportunities for upselling or cross-selling additional products or services..
  • Provide accurate and timely information to address customer concerns or queries..
  • Stay informed about company products or services to offer relevant information to customers..
What are the entry requirements for a Customer Support Operator?

There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.