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Pertemps
£13.48 Per Hour
Full Time, Temporary
Newcastle upon Tyne, Tyne and Wear
Ref 067114996
Posted 11 days ago
Pertemps
£28,000 - £29,000 Per Annum
Full Time, Permanent
Pinxton, Derbyshire
Ref 688000678
Posted 11 days ago
Pertemps
£13 - £14 Per Hour
Full Time, Temporary
Coven, Staffordshire
Ref 036000612
Posted 9 days ago
Pertemps
£12.71 Per Hour
Full Time, Temporary
Basingstoke, Hampshire
Ref 365206512
Posted 10 days ago
Pertemps
£27,500 Per Annum
Full Time, Permanent
London, Greater London
Ref 271102847
Posted 12 days ago
Pertemps
£14.51 Per Hour
Full Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104239
Posted 3 days ago
Pertemps
£29,019 Per Annum
Full Time, Permanent
Coventry, West Midlands
Ref 143102143
Posted 9 days ago
Pertemps
£28,000 - £31,000 Per Annum
Full Time, Permanent
Salfords, Surrey
Ref 447107221
Posted 9 days ago
Pertemps
£13.45 Per Hour
Full Time, Temporary
Kielder, Northumberland
Ref 067115015
Posted 4 days ago
Pertemps | Molson Coors
£12.71 Per Hour
Part Time, Temporary
London, Greater London
Ref 775112643
Posted 4 days ago
Frequently Asked Questions:
How many Customer Support Operator jobs are available on Pertemps?
There are 34 Customer Support Operator jobs available on Pertemps right now.
What does a Customer Support Operator do?
A Customer Support Operator is responsible for managing and facilitating customer support activities, ensuring efficient communication and problem resolution. This role involves responding to customer inquiries, providing assistance, and maintaining positive customer interactions.
Tasks required include:
- Adhere to company policies, procedures, and service standards..
- Assist customers in resolving issues, escalating complex cases as needed..
- Collaborate with cross-functional teams to ensure effective resolution of customer issues..
- Collaborate with team members to share insights and best practices for continuous improvement..
- Document customer interactions and solutions in the customer relationship management (CRM) system..
- Gather and relay customer feedback to contribute to service improvements..
- Handle incoming customer inquiries through phone calls, emails, or chat..
- Identify opportunities for upselling or cross-selling additional products or services..
- Provide accurate and timely information to address customer concerns or queries..
- Stay informed about company products or services to offer relevant information to customers..
What are the entry requirements for a Customer Support Operator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.