Find a Job
£28,000 - £32,000 Per Annum
Full Time, Permanent
Downend, South Gloucestershire
Ref 043315111
Posted 23 days ago
Pertemps
£14.51 Per Hour
Part Time, Temporary
Edinburgh, City of Edinburgh
Ref 263104172
Posted 2 days ago
£24,000 - £26,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104467
Posted 28 days ago
£14.92 Per Hour
Full Time, Temporary
Milton Keynes, Buckinghamshire
Ref 372219925
Posted 28 days ago
Pertemps | Molson Coors
£12.71 Per Hour
Full Time, Temporary
London, Greater London
Ref 775112520
Posted 10 days ago
Pertemps
Competitive
Full Time, Temporary
Coleshill, Warwickshire
Ref 041230209
Posted 5 hours ago
Pertemps
£26,520 Per Annum
Full Time, Permanent
Norbury, Greater London
Ref 383101419
Posted 21 days ago
Pertemps
£13.50 Per Hour
Full Time, Temporary
Bristol, Bristol
Ref 043315146
Posted 22 hours ago
Pertemps
£26,520 Per Annum
Full Time, Permanent
London, Greater London
Ref 775112510
Posted 20 days ago
£35,000 - £40,000 Per Annum
Full Time, Permanent
Chigwell Row, Essex
Ref cdSCoLAB
Posted 16 days ago
Frequently Asked Questions:
How many Customer Support Operator jobs are available on Pertemps?
There are 43 Customer Support Operator jobs available on Pertemps right now.
What does a Customer Support Operator do?
A Customer Support Operator is responsible for managing and facilitating customer support activities, ensuring efficient communication and problem resolution. This role involves responding to customer inquiries, providing assistance, and maintaining positive customer interactions.
Tasks required include:
- Adhere to company policies, procedures, and service standards..
- Assist customers in resolving issues, escalating complex cases as needed..
- Collaborate with cross-functional teams to ensure effective resolution of customer issues..
- Collaborate with team members to share insights and best practices for continuous improvement..
- Document customer interactions and solutions in the customer relationship management (CRM) system..
- Gather and relay customer feedback to contribute to service improvements..
- Handle incoming customer inquiries through phone calls, emails, or chat..
- Identify opportunities for upselling or cross-selling additional products or services..
- Provide accurate and timely information to address customer concerns or queries..
- Stay informed about company products or services to offer relevant information to customers..
What are the entry requirements for a Customer Support Operator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.