Find a Job
Pertemps
£24,000 - £25,000 Per Annum
Full Time, Temporary
Semley, Wiltshire
Ref 012104539
Posted 13 days ago
Technical Network
£35,000 Per Annum
Full Time, Permanent
West Midlands,
Ref 268283816
Posted 20 days ago
Pertemps | Buckinghamshire Council
£14.49 Per Hour
Full Time, Temporary
Amersham, Buckinghamshire
Ref 770200002
Posted 28 days ago
ISE Partners
£13 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref V-59053-2
Posted 5 days ago
ISE Partners
£13 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref V-59053
Posted 16 days ago
ISE Partners
£13 Per Hour
Full Time, Temporary
Birmingham, West Midlands
Ref V-59053-3
Posted 1 day ago
Pertemps
£27,000 - £28,000 Per Annum
Full Time, Permanent
Bromsgrove, Hereford and Worcester
Ref 047111503
Posted 14 days ago
Pertemps
£14.50 Per Hour
Full Time, Temporary
Loughborough, Leicestershire
Ref 068105438
Posted 19 days ago
Technical Network
£65,000 Per Annum
Full Time, Permanent
Yorkshire,
Ref 268283965
Posted 7 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105446
Posted 2 days ago
Frequently Asked Questions:
How many Customer Support Operator jobs are available on Pertemps?
There are 40 Customer Support Operator jobs available on Pertemps right now.
What does a Customer Support Operator do?
A Customer Support Operator is responsible for managing and facilitating customer support activities, ensuring efficient communication and problem resolution. This role involves responding to customer inquiries, providing assistance, and maintaining positive customer interactions.
Tasks required include:
- Adhere to company policies, procedures, and service standards..
- Assist customers in resolving issues, escalating complex cases as needed..
- Collaborate with cross-functional teams to ensure effective resolution of customer issues..
- Collaborate with team members to share insights and best practices for continuous improvement..
- Document customer interactions and solutions in the customer relationship management (CRM) system..
- Gather and relay customer feedback to contribute to service improvements..
- Handle incoming customer inquiries through phone calls, emails, or chat..
- Identify opportunities for upselling or cross-selling additional products or services..
- Provide accurate and timely information to address customer concerns or queries..
- Stay informed about company products or services to offer relevant information to customers..
What are the entry requirements for a Customer Support Operator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.