Find a Job
Pertemps | DHL
£13.16 Per Hour
Full Time, Temporary
Worksop, Nottinghamshire
Ref 081101573
Posted 4 days ago
Pertemps
£65,000 - £70,000 Per Annum
Full Time, Permanent
Bristol, Bristol
Ref 043315282
Posted 13 days ago
Pertemps
£13.22 Per Hour
Part Time, Permanent
London, Greater London
Ref 775112599
Posted 5 days ago
Pertemps | Royal Mail
£13.93 Per Hour
Full Time, Temporary
Plymouth, Devon
Ref 148101220
Posted 6 days ago
Pertemps
£14.21 Per Hour
Full Time, Temporary
Oxley, West Midlands
Ref 036000590
Posted 2 days ago
£12.71 Per Hour
Full Time, Temporary
Redditch, Hereford and Worcester
Ref 047111577
Posted 16 days ago
Pertemps
£16,380 Per Annum
Full Time, Permanent
Tamworth, Staffordshire
Ref 063106906
Posted 5 days ago
Vox Network Consultants
£25 Per Hour
Full Time, Temporary
West London, Greater London
Ref V85103761
Posted 27 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105394
Posted 23 days ago
Pertemps | DHL
£13.29 Per Hour
Full Time, Temporary
Leicester, Leicestershire
Ref 068105469
Posted 5 days ago
Frequently Asked Questions:
How many Customer Support Operator jobs are available on Pertemps?
There are 39 Customer Support Operator jobs available on Pertemps right now.
What does a Customer Support Operator do?
A Customer Support Operator is responsible for managing and facilitating customer support activities, ensuring efficient communication and problem resolution. This role involves responding to customer inquiries, providing assistance, and maintaining positive customer interactions.
Tasks required include:
- Adhere to company policies, procedures, and service standards..
- Assist customers in resolving issues, escalating complex cases as needed..
- Collaborate with cross-functional teams to ensure effective resolution of customer issues..
- Collaborate with team members to share insights and best practices for continuous improvement..
- Document customer interactions and solutions in the customer relationship management (CRM) system..
- Gather and relay customer feedback to contribute to service improvements..
- Handle incoming customer inquiries through phone calls, emails, or chat..
- Identify opportunities for upselling or cross-selling additional products or services..
- Provide accurate and timely information to address customer concerns or queries..
- Stay informed about company products or services to offer relevant information to customers..
What are the entry requirements for a Customer Support Operator?
There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.